Duration: 2 minutes 24 seconds
Narration: Female voiceover
[Video begins]
[Description]: The AusNet logo appears.
[Voiceover]: Enter your email and password to log into the portal.
[Description]: A webpage displays the AusNet Customer portal with a welcome message and options for solar applications.
[Voiceover]: Click on the first tile to create a solar pre-approval application.
[Description]: A solar pre-approval is clicked and a form begins to load.
[Voiceover]: This will take you to a few options. Select the size of your installation.
[Description]: Four options for solar applications are shown.
[Voiceover]: In most cases, this will be the first tile for zero to 30 kilowatts.
[Description]: A ‘0 - 30kW’ option is clicked.
[Voiceover]: Scroll down to the bottom of the page, acknowledge and start the application.
[Description]: An ‘Acknowledge and start application’ button is clicked.
[Voiceover]: Enter the NMI meter number and click on validate.
[Description]: A NMI and meter number are entered and a ‘Validate details’ button is clicked.
[Voiceover]: Then click next.
[Description]: A ‘Next’ button is clicked.
Voiceover]: Click on the solar option and enter the solar inverter capacity.
[Description]: Installation details appear, showing application information. A ‘solar’ option is selected and inverter details are entered.
[Voiceover]: Click yes to confirm the installation is SOP 33 06 compliant.
[Description]: A ‘Yes’ button is clicked.
[Voiceover]: Then click next.
[Description]: A ‘Next’ button is clicked.
[Voiceover]: Enter your details and accept the terms and conditions.
[Description]: Applicant details are entered and terms and conditions are accepted.
[Voiceover]: Then click next. Read the offer.
[Description]: A ‘Next’ button is clicked.
[Voiceover]: Read the offer.
[Description]: A confirmation page contains application details.
[Voiceover]: Confirm and accept the offer.
[Description]: Multiple boxes are ticked to confirm information and an ‘Accept offer’ button is clicked.
[Voiceover]: You'll see that your application has been successfully submitted.
[Description]: A message confirms a successful application.
[Voiceover]: Read about the next steps on the screen.
[Description]: Four steps are shown about the remaining approval process.
[Voiceover]: If you click on my applications at the top right, you'll see and can access all the applications you have in progress
[Description]: A ‘My applications’ link is clicked on the top right of the webpage. A list of applications are shown.
[Voiceover]: We've shown you the basics, but there's lots more you can do in the portal. Head to ausnetservices.com au/solar-faqs for more details or contact us for support at ausnetservices.com au/contact.
[Description]: The Customer portal landing page is shown, then the AusNet logo.